⚙️ General Settings

Welcome to Siena, your partner in delivering exceptional customer experiences! Once you've set up your Siena account, you'll find that most of your essential information is stored in the General Settings. This includes your Brand or Business Name, website details, and more.

From the General Settings you have the option to adjust your timezone. This is particularly useful if you want your conversation and order timestamps to align with a specific timezone. It's a small tweak that can make a big difference in your day-to-day operations.

In addition, the General Settings also allow you to personalize your branding. If you wish, you can include a discreet 'Sent by Siena' signature in your email responses. This is a great way to subtly promote your partnership with us and letting your customers know that the response came from an AI.

Lastly, you have the option to upload your logo in the General Settings. Please note that this will only be applied within the Siena platform and will not affect your external channels.

We hope this brief guide helps you navigate the General Settings of your Siena account.

If you have any further questions or need assistance, don't hesitate to reach out to our Customer Support team. We're always here to help!