🚀 How it all started

Envisioning a new way of doing customer experience ✨

Siena was born out of a need to elevate AI customer support. While others might be satisfied with automated but impersonal responses, we ought to create an AI that excels in empathy and contextual understanding. We questioned the conventional wisdom about conversational AI and designed an agent that feels, well, human.

Integrated within your existing help desk, Siena serves as a valuable teammate rather than a mere tool. It autonomously resolves 80% of customer queries across various channels. This isn't just about efficiency, but also about reshaping customer experience.

Our approach has saved our clients significant time, allowing their human agents to focus on more complex issues that require a personal touch.



This score doesn't just represent satisfaction. It underscores our commitment to making customer interactions exceptional. So while your team concentrates on their core competencies, Siena ensures the customer experience remains stellar.